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Email Address Reference

The full story is in Receiving Email; this is the cheat sheet.

EntityAddressExample
Matter M-42m42@app.laminar.soForward the signed APS to the matter
Task T-107t107@app.laminar.soFile the search result on the task
Trust transaction TT-9tt9@app.laminar.soFile the wire confirmation on the transaction

If you belong to more than one firm, use the firm-qualified form the copy button gives you (m42.your-firm@app.laminar.so); the short form files to your default firm.

Every matter summary, task, and trust transaction has a Copy inbound email address button (the @ icon). Use it instead of typing.

  • Send from your work email, the one on your Laminar account. Other addresses bounce.
  • Forward a received email and the original is filed: original sender, original date.
  • Bcc the entity address on mail you send from your own client, and it files as outbound.
  • Replies to email sent from Laminar thread themselves; no address needed.
  • Duplicates are dropped silently; forwarding the same email twice does no harm.
  • Attachments stay with the filed email, viewable from the interaction.

The bounce email tells you what went wrong and quotes your original message. The common ones:

Bounce saysIt means
Forward from your work emailThe sending address isn’t a user in the firm
Check the number and try againThat entity ID doesn’t exist
Resend to the exact addressYou’re in multiple firms and the short form was ambiguous
Account isn’t activeYour Laminar account is deactivated; talk to your administrator

No bounce and no filed email usually means your sending domain failed authentication (DMARC); those are dropped without reply. Ask your administrator to check your email domain’s setup.